![]() ![]() On the other hand, since it’s 11pm on a Sunday night, the results might be dramatically different at 9am tomorrow morning too, so it’s worth another try. Yeah, we could buy “Apple ProCare” and reserve a time up to seven days in advance, but that’s not exactly what we want. Once that’s done, it’s time to sign in:Īnd then request a time for an appointment: ![]() I’ll click on “Mac” since that’s most likely what you’re having problems with, but you can see the other options. Looks good! Click on it and now you can self-categorize your request: Stuck in the middle of the page – not particularly easy to find – is the following: I choose “Colorado > Cherry Creek Mall” and am taken to The Cherry Creek Apple Store Web Site, focused on that particular store. Click on “website” and, confusingly, it takes me to the Apple home page, where I now see that they’ve added a pop-up entitled “Visit an Apple Store”. I’ll type in “80306” to the locator tool, as it’s my area’s zipcode, and here’s the result I get:Ī bunch of closer options for bringing in a computer that’s not working (and you should be able to find alternatives to the Apple Store too!) and, down a bit, the closest Apple Store, at Cherry Creek Mall in Denver. Alternatively, you can also go to the Apple Retail Store Directory and dig around, but that’s less efficient to me. Interesting, isn’t it?įortunately, I already bookmarked the site Apple Retail Store Locator and you can easily go to that page and type in your zip code to find the closest store. What’s missing? Any information about how to learn about retail store outlets here in the real world. Here’s something you might not realize, however, and it’s a critical snippet of information to know: you can make a reservation for your local Genius Bar online, before you ever leave your office or house.įirst off, go to the Apple Store Web site and look around closely. I know the feeling myself: I’ve more than once gone to my local Apple Store (Cherry Creek Mall, in Denver, but there are new ones opening in Broomfield and then, a few months later, here in Boulder, Colorado, my own community), put my name in the queue, then had to stay within 20 feet of the Bar while waiting 90 minutes or more for attention. Therefore, if your issues pertain to software via the troubleshooting steps, it will offer chat or phone support first, and you will be given the opportunity to make an appointment then if it cannot be resolved.Boy oh boy, do I hear complaints about the wait time at Apple Genius Bars. Over 60% of GB appointments are software related (I can't give you where I got that number, but I did at one point work in a store not too long ago) and so important hardware issues were waiting days for someone's silly software issue that can be resolved in a few minutes with a phone call. The other reason is that many users (most of which are not people who would frequent an Apple subreddit) do not know that most of their issues are resolvable over the phone in under 15 min. ![]() This subreddit is not endorsed or sponsored by Apple Inc. If you'd like to view their content together, click here. This fundamental difference in audience is why we support two communities, r/Apple and r/AppleHelp. Apple SubredditsĬontent which benefits the community (news, rumors, and discussions) is valued over content which benefits only the individual (technical questions, help buying/selling, rants, etc.). Not sure what to buy?Īsk in our Daily Advice Thread or in our dedicated sister sub /r/AppleWhatShouldIBuy! See also the iPhone Upgrade Wiki for more information. Comments that are spreading COVID vaccine misinformation/claims are not allowed.Ĭheck here to see if any Apple services are down.These belong in the beta subreddits listed below. The proper place for advice is /r/AppleWhatShouldIBuy. No posts or comments relating to buying, selling, trading, giveaways or asking for advice about any of those topics.No content related to piracy or illegal activities.Before posting, read the detailed rules here. Self-promotion is allowed on Sundays only, strictly reserved for app developers and must be in the form of a self-post. We may approve your post if it is a high-level issue that can't be found through searches, or if it affects a large amount of people. No support questions outside of the Daily Advice Thread.No posts that aren’t directly related to Apple or the Apple eco-system.No rude, offensive, or hateful comments.No editorialized link titles (use the original source's title if applicable).Posts must foster reasonable discussion.No memes, direct images or contextless image/video posts.If you have a tech or buying/selling-related question, please check out our Daily Advice Thread or r/AppleHelp! CommunityĪ more in-depth version of the rules can be found here Welcome to r/Apple, the unofficial community for Apple news, rumors, and discussions.
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